“Knowledge management is responsible for maintaining the service knowledge management system (SKMS), which represents the total body of knowledge within the connected services quality organization.n¤Propose and Implement process & tool improvementn¤The candidate must have the global view on how the offboard platform operates and deep knowledge of customers challenges.n¤Preferred skills and experiencesn¤5 years + of seniority in IT or Automotive with 3 years minimum operating IT systemsn¤ITIL for operations expertisen¤Used to Agile (Scrum) environmentn¤Knowledge of cloud systems and Microsoft azure in a plusn¤Experience in IS/IT project managementn”